General Terms and Conditions (GTC)
Participation in events organized by RUF eventconcept GmbH is subject to the following conditions. The participation contract is concluded by means of the written order confirmation or invoice from RUF eventconcept GmbH.
1) Conducting events
a) Only those persons are entitled to participate - for whom the participation fee has been paid to RUF eventconcept GmbH. By registering, the participant confirms that he - is physically and mentally capable of meeting the demands of the event - does not suffer from any illness that would impair his ability to drive during driving programs and is in possession of the necessary driving license.
b) Before the event / trip / driving program takes place - if it is necessary for the event - he undertakes to indicate any withdrawal of his driving license and to send a copy of the driving license (international driving license if applicable) and passport to RUF eventconcept GmbH and to absolutely not consume any alcohol or drugs in the period from one day before the start of the driver training course and during the driver training course. The use of medication is only permitted if it does not impair the ability to drive or physical performance.
c) The participant is fully responsible for complying with the valid visa, passport, customs and health regulations for the country to be visited.
d) The participant is advised that, unless otherwise agreed, he is responsible for his own arrival and departure.
e) The participant is obliged to strictly adhere to the instructions and directions of RUF eventconcept GmbH or its vicarious agents. If the participant violates this obligation, the organizer is entitled, after issuing a warning, to exclude him from further participation with immediate effect. In this case, the participant is not entitled to a full or partial refund of the participation fee.
f) Upon registration, 100% of the participation fee / or an agreed share (%) of the participation fee for the service provided by RUF eventconcept GmbH is due for payment. In the event of significant cost increases due to currency fluctuations after the contract has been concluded, we reserve the right to pass these on to our contractual partner or participant if more than 12 weeks have passed between the conclusion of the contract and the provision of the service.
g) RUF eventconcept GmbH reserves the right to postpone or cancel the event for objectively justified reasons. In this case, the participant is entitled to a refund of the participation fee. Further claims are excluded. An objectively justified reason exists in particular if force majeure, bad weather, illness of the owner of RUF eventconcept GmbH or the driving instructor, or similar make it impossible to hold the event. Another reason for a course cancellation is if the required number of participants for an advertised course is not reached.
h) By registering, the participant waives any claims for damages for property damage and personal injury that may arise as a result of participating in events, against RUF eventconcept GmbH, the instructors, the owner/possessor of the vehicles, their owners or manufacturers, and other third parties who are directly or indirectly involved in the event, provided that any damage is not due to gross negligence or intent on the part of the aforementioned persons or those acting for them or on their behalf.
i) The participant is advised that there is no fully comprehensive insurance or partial vehicle insurance for driving programs for the emergency vehicle.
j) The participant is entitled to withdraw from the contract. If he withdraws, the following cancellation fees will be charged:
- 10% of the estimated price if cancellation occurs up to 40 days before the start of the event.
- 75% of the estimated price if cancellation occurs up to 31 days before the start of the event.
- 100% of the estimated price in case of cancellation at even shorter notice.
The cancellation fee does not apply if the organizer is responsible for the cancellation. The cancellation must be in writing to be effective. Compliance with the deadline depends on the receipt of the cancellation letter by the organizer.
RUF eventconcept GmbH can cancel an event if a participant repeatedly disrupts the course despite our instructions and this endangers other course participants. In this case, the participant is not entitled to a refund of fees. There is also no right to a refund if the registered participant cannot continue the course due to a misjudgment of his or her abilities. The participant is fully liable for any damage caused negligently or willfully to training vehicles and other facilities and items belonging to the organizer and third parties involved in the event. Liability for simple negligence is limited to the amount of € 2,500.00 per participant. Technical damage is at the expense of the lessor unless the driver can be proven to have been negligent.
2) Place of jurisdiction
The registered office of RUF eventconcept GmbH is 86643 Rennertshofen OT Riedensheim. Disputes arising in connection with or from the participation contract are subject to the law of the Federal Republic of Germany. Changes to the contractual basis must be made in writing to be effective.
3) Information according to the Consumer Dispute Settlement Act (VSBG)
RUF eventconcept GmbH is neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.
4) Privacy Policy
RUF eventconcept GmbH is aware that the protection of your privacy is important to you when using our digital services. This data protection declaration explains the type, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our online offering and the websites, functions and content associated with it. In addition, we explain your rights with regard to the processing of your personal data, such as the right to information, correction, objection and deletion. With regard to the terms used, such as "processing" or "controller", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).
scope
This data protection notice applies to all websites for which RUF eventconcept GmbH is responsible. If our websites contain links to third-party companies, this data protection declaration does not apply to them. RUF eventconcept GmbH guarantees the confidentiality of your personal data. In addition, the company data protection officer ensures that this data protection declaration is observed and complied with.
a) Responsible person
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is:
RUF Eventconcept GmbH
Hartlweg 8 | 86643 Rennertshofen
Tel. 08431 5360318
info@ruf-eventconcept.de
b) Data Protection Officer
You can reach our company data protection officer at:
RUF Eventconcept GmbH
data protection officer
Hartlweg 8 | 86643 Rennertshofen
Tel. 08431 5360318
info@ruf-eventconcept.de
c) Collection and storage of personal data as well as the type and purpose of use
When you visit our websites and online offers
Each time our website is accessed, our system automatically records data and information from the computer system of the accessing device:
• Information about the browser type and version used
• The user's operating system
• The user's IP address
• Date and time of access
• Websites from which the user’s system accesses our website
The data is stored in the log files of our system. This data is not stored together with other personal data of the user.
The legal basis for the temporary storage of data and log files is Art. 6 (1) (f) GDPR.
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context. These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 (1) (f) GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. If the data is collected to provide the website, this is the case when the respective session has ended.
If the data is stored in log files, this will be the case after 14 days at the latest.
The collection of data to provide the website and the storage of data in log files is essential for the operation of the website.
When using our contact form and email contact
There is a contact form on our website that can be used to contact us electronically. You must provide a valid email address so that we know who the request came from and can answer it. Additional information can be provided voluntarily.
Alternatively, you can contact us by email. In this case, the user's personal data transmitted with the email will be stored.
When you contact us (e.g. via contact form, email, telephone), the user's details are processed to process the contact request and its processing in accordance with Art. 6 Para. 1 lit. b) GDPR. If the request is not aimed at concluding a contract or is necessary for the contract execution, the legal basis for the processing is Art. 6 Para. 1 lit. f GDPR.
The processing of the personal data in your request serves solely to process your request. This also represents our legitimate interest in processing the data.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. If the contact request is made in connection with the conclusion of a contract, the data may be stored for a longer period in accordance with Art. 6 Para. 1 lit. b GDPR, insofar as this is necessary for the execution of the contract and the fulfillment of statutory retention periods.
When sending newsletters
On our website you have the option of subscribing to a free newsletter. With the newsletter we will regularly inform you by email about the company as well as new offers and promotions. When you register for the newsletter, the data from the input mask is sent to us:
• E-mail address, name, company and customer number.
In addition, the following data is collected during registration:
• Date and time of registration
• Date and time of the confirmation email (double opt-in procedure)
• Information about the browser type and version used
• The user's IP address
We only send newsletters, emails and other electronic notifications containing advertising information with the consent of the recipient or with legal permission.
When you register for the newsletter on our website, your consent will be obtained for the processing of data during the registration process and reference will be made to this privacy policy. For this purpose, we use the so-called double opt-in procedure: If you have agreed that you would like to receive the newsletter by email, we will send you an email with a confirmation link to the email address you provided, which you can use to register to receive the newsletter. To avoid misuse, the registration process and your confirmation are logged to prove your consent.
In the case of any voucher promotions as part of the newsletter registration, the data from the input mask will be further processed to process the voucher settlement as part of the invoice creation.
The newsletter is sent based on the consent of the recipient in accordance with Art. 6 Para. 1 lit. a GDPR in conjunction with Section 7 Para. 2 No. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing in accordance with Art. 6 Para. 1 lit. f. GDPR in conjunction with Section 7 Para. 3 UWG.
The collection of other personal data during the registration process is based on our legitimate interests in accordance with Art. 6 (1) (f) GDPR for the purpose of preventing misuse of the services or the email address used and providing proof of consent.
You can unsubscribe from the newsletter at any time, i.e. withdraw your consent to receive the newsletter. You can withdraw your consent via a link included in every newsletter or by sending a message to the contact details provided in this declaration.
d) Purpose and legal basis of data processing for customers
data processing for contract fulfillment
In principle, we only collect from you the data that is necessary to conclude the contract, to process the contract and to provide the services:
• Business customers: Company, address, contact person, telephone, email, customer number if applicable,
Furthermore, we collect and process data for the following purposes:
Storage period / criteria for determining the storage period
We generally only process and store your personal data for as long as it is necessary to fulfil our contractual obligations. After this period, this data is deleted unless its further processing is necessary for the following purposes:
• Expected follow-up orders
• Compliance with commercial and tax retention periods from the German Commercial Code (HGB). The retention and documentation periods specified there for invoices are 10 years.
data recipient
Within the company, those departments that need your data to fulfill our contractual and legal obligations will have access to your data. We only transmit your data to third parties (e.g. to credit institutions for payment processing, if necessary to lawyers for the enforcement of outstanding claims) if there is a data protection authorization to transmit the data (e.g. in accordance with the legal provisions mentioned above).
If necessary, i.e. if there is an increased risk of payment defaults, data can be exchanged with credit agencies (e.g. Creditreform) for business customers for the purpose of determining default risks. This is done as part of a balancing of interests in accordance with Art. 6 (1) (f) GDPR and in the interest of avoiding default risks.
In addition, service providers and vicarious agents employed by us who support us in contract processing and fulfilling legal obligations may receive data for this purpose. These are service providers from categories such as the travel industry (hotels, airlines, etc.), driving instructors and vicarious agents.
Data may be transferred to countries outside the EU or EEA.
obligation to provide data
As part of our business relationship, we require the personal data that is necessary for establishing and carrying out the business relationship and fulfilling the associated contractual obligations. Without this data, we will generally have to refuse to conclude the contract or execute the order or we will no longer be able to carry out an existing contract and may have to terminate it.
e) Transfer of data
Your data will not be transferred to third parties for purposes other than those listed below.
We will only share your personal information with third parties if
• you have given your express consent in accordance with Art. 6 (1) (a) GDPR,
• the disclosure is necessary in accordance with Art. 6 (1) (f) GDPR to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
• in the event that there is a legal obligation to disclose data in accordance with Art. 6 (c) GDPR,
• this is legally permissible and necessary for the processing of contractual relationships with you according to Art. 6 Paragraph 1 Letter b of GDPR,
• they process data on our behalf as service providers. This is done on the basis of our instructions and in accordance with applicable law, as well as appropriate confidentiality and security measures.
f) Cookies
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again. However, this does not mean that we immediately know your identity.
The use of cookies serves, on the one hand, to make the use of our services more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.
In addition, we also use temporary cookies to optimize user-friendliness. These cookies are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognize that you have already visited us and what entries and settings you have made so that you do not have to enter them again.
We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you (see section 6). These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time.
The data processed by cookies are necessary for the purposes mentioned in order to protect our legitimate interests in accordance with Art. 6 (1) sentence 1 lit. f GDPR.
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a warning always appears before a new cookie is created. However, completely disabling cookies may mean that you cannot use all the functions of our website.
g) Rights of the data subject
As a data subject, you have the right to information about the personal data concerning you pursuant to Art. 15 GDPR and the right to rectification of inaccurate data or erasure pursuant to Art. 16 GDPR if one of the reasons stated in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued. You also have the right to restrict processing if one of the conditions stated in Art. 18 GDPR applies and, in the cases of Art. 20 GDPR, the right to data portability.
Every data subject has the right to lodge a complaint with a supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG) if they believe that the processing of data concerning them violates data protection provisions. The right to lodge a complaint can be asserted in particular with a supervisory authority in the Member State of the data subject's residence or place of work or the place of the alleged violation.
Reference to a right of revocation for consents
You have the right to withdraw your consent at any time without affecting the legality of the processing carried out to date. If your consent is withdrawn, we will stop the corresponding data processing.
Reference to a right of objection pursuant to Article 21 GDPR
You have the right to object at any time to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) (f) GDPR (data processing on the basis of a balance of interests), for reasons related to your particular situation; this also applies to profiling based on this provision within the meaning of Article 4 (4) GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.
Reference to a right of objection pursuant to Article 21 GDPR in the case of direct advertising
You have the right to object at any time to the processing of personal data concerning you for direct marketing purposes; this also applies to profiling insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.
The objection can be made in any form and should be addressed to:
RUF Eventconcept GmbH
data protection officer
Hartlweg 8 | 86643 Rennertshofen
Tel. 08431 5360318
info@ruf-eventconcept.de
Status: 04.05.2020